Shipping
Items are shipped within 1-2 working days of cleared payment , Items are shipped either via Royal Mail or DPD,
DPD 24 hour items excludes Bankholidays and weekends
INTERNATIONAL ORDERS
You may be charged a customs fee on items purchased from us , the rate is set by the laws in the applicable country
Returns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log-in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Exchange Policy
If you require a different size/colour then please return the item/s within 7 days to:
Hi Viz Workwear, 13 Chatley Street, Manchester, M3 1HU
Please include your original invoice with a note stating reason for exchange.
Exchanges are processed within 5 working days of them being received back to us